Decking warranties get confusing fast. There are typically three warranties layered over any deck we build — one from us on the workmanship, two from the manufacturer on the boards themselves — and they cover different things, for different lengths of time, with different rules about what you have to do to keep them valid. Here's how it actually works, what Haka covers, and what the major board manufacturers cover.
What Haka Covers
We back our workmanship with a 2-year warranty on all of our work. That covers the labor and craftsmanship side of every project — framing, fastening, board layout, railing installation, stair construction, and every connection in between. If something we built fails because of how we built it within those two years, we come back and fix it. No paperwork on your end, no fight.
That's the written commitment. In practice, we go further. If a serious workmanship issue surfaces because of something one of our crew did — not normal wear, not something modified after we left — we stand behind that work well past the two-year mark. Five years, sometimes longer, depending on what happened. We'd rather lose money on a bad job than leave a homeowner stuck with one. That's just how we run the business, and it's a big part of why most of our work comes from referrals.
What the Manufacturers Cover
The boards themselves carry separate warranties from the manufacturer. There are usually two parts to it: a structural / manufacturing defect warranty that covers things like delamination, splitting, or premature failure, and a fade & stain warranty that covers color change and surface staining over time. Coverage lengths vary by brand and product line — and the better the line, the longer the coverage.
Here's where the major composite and PVC brands stand right now:
| Brand / Line | Structural / Defect | Fade & Stain | Labor Coverage* |
|---|---|---|---|
| Trex Transcend Lineage | 50-year limited | 50-year | First 10 years |
| Trex Signature | 50-year limited | 50-year | First 25 years |
| Trex Enhance Naturals | 25-year limited | 25-year | First 10 years |
| TimberTech AZEK (PVC) | Lifetime limited | 50-year | 5–25 years (by installer tier) |
| TimberTech PRO / EDGE (composite) | 30-year limited | 30-year | 5–25 years (by installer tier) |
| Fiberon Concordia | Lifetime performance | 50-year | 5, 10, or 15 years (by installer tier) |
| Fiberon Good Life | 25-year limited | 25-year | 5, 10, or 15 years (by installer tier) |
| Deckorators Voyage / Vault | 50-year structural | 25-year | First 5 years |
| Wolf PVC | Lifetime limited | 25-year | First 5 years |
*Labor coverage on TimberTech and Fiberon is tied to the installer's certification level. Working with a higher-tier certified contractor unlocks longer labor coverage at no extra cost. [CONFIRM: if Haka holds a specific certification tier — e.g., TimberTech Gold/Platinum, Fiberon Certified Installer — call it out here.]
A few things worth noticing in that table:
The long terms are real, but they're prorated. A "50-year fade warranty" doesn't mean a free deck in year 49. After the labor coverage period, the manufacturer typically reimburses only the material cost of affected boards, on a sliding scale that decreases each year. The face value of the warranty is largest in the early years.
Labor coverage is a separate clock. During the labor period — usually the first 5 to 10 years — the manufacturer covers both the replacement boards and the cost to install them. After that period ends, you'd pay for installation labor on any warranty replacement, even though the boards themselves are still under warranty. This is one of the most important columns to look at when comparing brands.
Coverage requires proper installation and basic care. Manufacturers exclude damage from de-icing chemicals, pressure washing above their listed PSI limit, structural modifications made by others, and a handful of similar items. Almost every warranty also requires the deck to have been installed by a professional builder — one of the reasons we always file your project paperwork on day one.
How the Layers Work Together
Most warranty issues fall cleanly into one bucket:
- Workmanship issue in the first 2 years? That's on us. No questions.
- Board fading, splitting, or staining? That's a manufacturer claim, and we file it on your behalf.
- Something serious, clearly a build error, more than 2 years out? Call us. If it's truly our fault, we'll make it right. That's not a contract clause — it's how we do business.
You don't have to figure out which warranty applies, dig up paperwork, or call a manufacturer hotline. Call us. We diagnose the issue, identify which warranty covers it, and run the claim end to end. If it's a manufacturer item, we handle the documentation and the replacement install. If it's our workmanship, we just take care of it.
What to Ask Any Deck Builder About Warranties
Whether you're working with us or someone else, three questions will tell you most of what you need to know:
What's your written workmanship warranty, and what does it cover? What's the labor coverage period on the specific boards you're proposing? And how does a claim work once the project is done — do I deal with the manufacturer, or do you?
A builder who can't give you straight answers to those three isn't a builder whose warranty is worth much.
The Bottom Line
Two years from us in writing, often more in practice when it's our fault. Twenty-five to fifty years on the boards themselves from the manufacturer, with the first five to ten years including labor. We handle the claim process either way so you're not navigating it alone. That structure gives homeowners real peace of mind without overpromising on paper.
